Business Transcription

Business-to-Business (B2B) Transcription

Wikipedia defines a business transcription service as,

“… a business which converts speech (either live or recorded) into a written or electronic text document. Transcription services are often provided for business, legal, or medical purposes. The most common type of transcription is from a spoken-language source into text such as a computer file suitable for printing as a document such as a report.”

Transcription services are usually found in the legal, Medical, and Business (or General) transcription industries. Borlok Transcription focuses primarily on business transcription as it takes a lot of knowledge to keep up with the fast ever-changing terms and policies within the legal and medical worlds.

Business Transcription Types

As it pertains to Borlok Transcription, there are three business transcription types. Currently, we only do the clean copy. You will see the types below.


You will hear every word that is on the audio or on the Web. That means all the ums, ahs, you know, I mean, coughing, false starts – everything! We do not do verbatim as the monetary cost and the time involved is extensive. If you need verbatim, you might be better off finding virtual assistants on oDesk or Elance (Both of these companies are now merged and are called Upwork.)

These types of audios are near impossible to punctuate correctly. Since Borlok Transcription is all about accuracy and on-time delivery, we do not actively take on this type of transcription.


We will edit out some of the ums, ahs, you knows, etc. that have been described in the above section. Some clients may want some of them included in the transcription.

Clean copy

The entire document will be written for clarity, accuracy, and clean copy appearance. This is our most popular format and the one we urge our clients to take advantage of. We do not do verbatim. We also do not do more than two speakers.

There are many different categories of business transcription. We will research on the internet cities, organizations, people’s names, etc., that are unfamiliar to the transcriber. If not found, [s/l the word as we hear it and the time stamp] (Example: [s/l squiggly 19:42] will be included. You will then know that we have transcribed the word(s) phonetically (by sound). If we can’t decipher the word, we will use a format similar to the s/l, but it will show as [inaudible 19:42].

Clean Copy Format

For our clean copy, proofreading will include checking for spelling, punctuation, and grammar accuracy at no extra charge.

We typically use Calibri, 12-pt for all our transcripts. However, if this is not in keeping with what you normally use, please let us know, and we will work with you.

***Disclosure: This post and our website contain affiliate links, and I will be compensated if you make purchases using them. Please see our affiliate disclosure.***

Raw Copy

I use artificial intelligence (AI) to download videos from SnapDownloader. I then upload what I downloaded up into It saves me time. If you don’t need me to make tweaks, let me know, and I will provide you with the text by otter.

Borlok Transcription started doing transcription in 2006 and started out doing all sorts of transcription. As a Borlok Virtual Assistants, LLC firm, We started out in freelance places like and (now known as It took us a while to feel comfortable doing transcription, but we hung in there – and you can too!

Updated 7/15/2022

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